TERMS AND CONDITIONS

Terms and conditions
On our webshop, you can order your products online and pay by credit card, VISA or Mastercard. The money will be deducted from your account when your package are sent.
Note that we send free of charge to GLS package shops in Denmark on orders of minimum kr. 500,00
Order amounts below kr. 500,00 will cost kr. 55,00 by GLS delivery to a GLS package shop in Denmark. You can also choose to have your package sent directly to your homeaddress by Post Denmark kr. 150,00 (except for commercial address).


Packing and delivery
Depending on the size and quantity, we send our delights in protected bubbleenvelopes or small cardboard boxes.
Karamel Kompagniet reserves the right to split the order into several packages if the volume or other circumstances necessitate this. Karamel Kompagniet provide delivery with GLS (unless otherwise indicated) to the beneficiary on the date which is desired in order. Timely delivery however requires  that GLS provides day-to-day delivery. If there are delays with GLS, this will delay the delivery accordingly in relation to the desired delivery date. Karamel Kompagniet can not be held responsible for delays in GLS. In cases of very late or defaulted supplies, Karamel Kompagniet will forward a new delivery without any cost.
Delivery to the Faroe Islands, Greenland and abroad can take up to six days.



Payments
On our webshop, you can order your products online and pay by credit card, VISA or Mastercard. When paying by card as Euro, Master, Visa International and JCB, an card fee of 3.25% of the total order amount will be added to the order.



Shipping
All prices in our webshop is included VAT, but exclusive shipping costs. Order amounts below kr. 500,00 will cost kr. 55,00 by GLS delivery to a GLS package shop in Denmark.
Where nothing else is selectet, all our packages are sent with GLS.
Our shipping rates international is as below. It is important that you write your home address as fillfulled as possible, otherwise GLS don't have the opportunity to deliver your goods.
Belgium - kr. 115,00
England - kr. 175,00
Estland - kr. 225,00
Finland - kr. 175,00
Frankrig - kr. 175,00
Færøerne - kr. 325,00
Grønland - kr. 325,00
Holland - kr. 115,00
Island - kr. 325,00
Letland - kr. 225,00
Litauen - kr. 225,00
Luxembourg - kr. 115,00
Norge - kr. 225,00
Schweiz - kr. 175,00
Spanien - kr. 225,00
Sverige - kr. 115,00
Tyskland - kr. 115,00
Østrig - kr. 115,00
Personal Information
Overall, it is important for us to point out that NO personal information registered with Karamel Kompagniet, at any time will be transferred, sold, or made available to third parties. All information is stored safely and is accessible only to trusted employees of Karamel Kompagniet.
For safety reasons regarding electronic payment, we store NO credit card information. Every transaktion is done with maximum security via an encrypted SSL connection by regulations from PBS. The transaction handled through DanDomain do at any time comply with the applicable safety requirements.
The webshop uses cookies to manage the contents of the shopping basket. A cookie is a file stored on your own PC. It is possible to ask the system to save your address information to the next visit. If later you want  to delete this information, this can be done via browser settings. In Internet Explorer, for eksemplevis via the Toolmenu and Internet Options.
During a purchase we ask your name, address, telephone number and email address. This information is used solely to process your order. The information is transmitted and stored electronically in encrypted form and stored for 5 years. In addition, we record the IP address from which any. purchase is made. The information is only used in case of an police investigation.
You can optionally have your email address included on a mailing list to recieve special offers, news and other information from Karamel Kompagniet. This service can be unsubscribed at any time.


Returns
Karamel Kompagniet provides no right to withdrawal an order as the products are all foods and therefore not covered by this service. If the quality does not live up to the expectations we would like to hear from you as soon as possible. There are 14 days return policy on our non-edible goods, from the day they are received. If you choose to cancel a purchase, simply return the item in the same condition and quantity as you received it. When goods are received and approved, the purchase price (excl. Postage and handling) to your account within a few days. Cost for the return, you must bear.
By defect, or possibly. missed deliveries, please contact:
Karamel Kompagniet
Borgmester Nielsens Vej 24
DK-3700 Roenne
Telephone: +45 56 44 22 55
E-mail: mail@KaramelKompagniet.dk
Also return your packages to this address. Returns can also happen by refusing to receive an package or by delivering the goods personally to us.
The expedition will be enhanced if adequate information is recieved. Send also a copy of order confirmation and account number of bank account to which reimbursement may be, and copies of any prior correspondence, etc..
Karamel Kompagniet takes subject to availability, printing and typing errors and price changes.

Karamel Kompagniet takes subject to availability, printing and typing errors and price changes.
All online trading is subject to products being in stock, printing error and market fluctuations.